We’re so sorry about your damaged product(s). Kindly refer to our Returns & Refund policy for next steps.
Articles in this section
- Do you handle international orders and shipments?
- How much does shipping / courier cost for my order?
- What are your shipping / delivery terms?
- Do you offer Free Shipping or Discounted Shipping?
- My shipment is missing/stolen/not delivered. Can you help?
- What should I do if have received faulty or damaged product?
- My shipment is being returned to sender (RTS). What do I do?
- I need to change my delivery address. Can you help?
- What happens if my shipment is undelivered or refused?
- Does Import Taxes & Duties apply for me? If so, who pays for it?