Order confirmations are sent out automatically and immediately. Our emails can sometimes accidentally go straight to your junk folder and/or may be flagged by spam filters. Please check these folders.
If you find our mails in your spam folders, kindly mark the mail as “Not Spam” so this issue doesn’t recur.
If you don’t see the confirmation mail in your spam/junk folders, please contact us and we will be happy to assist further. If you don’t have your order number, please let us know the email address and the full name provided when placing the order so that we can look into it for you!