When an order is submitted, a payment authorisation request is sent to the your bank that has issued your credit/debit card. Your bank then verifies your billing information, validity of your card, availability of funds, etc. If the card information is valid and the funds are available, the bank places an authorisation hold on your funds. A payment authorisation is only a hold on the funds for a possible future transfer of funds.
When the order is successfully placed & shipped, an actual charge transaction will occur where funds will be debited from your bank account/charged to your credit card account. The payment record in your credit card statements will appear as SP * IRYASA.COM
If an order is cancelled, the payment authorisation hold will be removed from your account by your bank. Please contact your bank for inquiries related to the removal of authorisation holds.
Please note that your order cannot be cancelled once it is shipped from our end. Kindly refer to our Refunds & Returns policy for details and next steps.