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  2. Orders & Payments

Orders & Payments

Orders

  • Do you provide samples of your products?
  • I didn’t receive my order confirmation mail. What should I do?
  • How can I view my order/purchase details?
  • Can I change or cancel my order?
  • What should I do if I get an error message during checkout?
  • My products won’t stay in my shopping cart! How can I fix this issue?
See all 14 articles

Payments

  • What are the various payment methods you accept?
  • What currency is being used on your website? And how does the currency conversion work in your website?
  • How is my payment authorised and processed?
  • My payment was declined. Why?
  • Can I know why my payment was declined?
  • How secure is making payments on your website?
See all 7 articles
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