Orders & Payments
Orders
- Do you provide samples of your products?
- I didn’t receive my order confirmation mail. What should I do?
- How can I view my order/purchase details?
- Can I change or cancel my order?
- What should I do if I get an error message during checkout?
- My products won’t stay in my shopping cart! How can I fix this issue?
Payments
- What are the various payment methods you accept?
- What currency is being used on your website? And how does the currency conversion work in your website?
- How is my payment authorised and processed?
- My payment was declined. Why?
- Can I know why my payment was declined?
- How secure is making payments on your website?